Nisa Torridon Convenience wins Store Development Award at Better Retailing Awards 2024

Nisa Local Torridon Road, owned by Kaual Patel, has taken home the coveted Store Development award at the Better Retailing Awards 2024.

This well-deserved recognition highlights the incredible transformation and innovation within the store, which has set a new standard for independent retailers.

The Torridon Road store has undergone significant redevelopment, enhancing both its layout and customer experience. From modernised fixtures and improved space utilisation to an expanded product range that caters to the local community’s needs, Kaual’s vision for the store has been nothing short of remarkable.

The investment in upgrading the store has not only improved its aesthetic appeal but also its operational efficiency, making it a shining example of best practices in store development.

In addition to this prestigious win, the store was also shortlisted for the Retail Innovation category, reflecting its commitment to implementing cutting-edge solutions in today’s competitive retail landscape.

Elsewhere, Nisa Local Colley Gate in Halesowen earned double nominations, being shortlisted for both the Merchandising & In-store Display and Team Development categories. This recognition highlights their dedication to delivering an engaging in-store experience and cultivating a strong, customer-focused team.

Meanwhile, Freshfields Market also received praise, being shortlisted in the Customer Engagement category for its outstanding efforts in building lasting relationships with customers through excellent service and community initiatives.

Taranjit Singh Dhillon, Head of Retail at Nisa, said: "Huge congratulations to Kaual and his team at Torridon Road. I know the store has impeccable standards throughout and is an example of how to run a successful convenience store whilst being active in supporting your local community. Everyone at Nisa is very proud of Kaual and the success he has brought to Torridon Road - congratulations again!" 

Everyone at Nisa is very proud of Kaual and the success he has brought to Torridon Road - congratulations again!